Privacy Policy

Your privacy is important to us. faq.facctime.com’s policy is to respect the user’s privacy regarding any information we may collect through our website, faq.facctime.com, and other sites we own and manage.

We request personal information only when we truly need it to provide a service to the user. We collect it by fair and lawful means, with the user’s knowledge and consent. We also inform users of why we are collecting it and how it will be used.

We retain the collected information only for as long as necessary to provide the requested service. The data we store will be protected by commercially acceptable means to prevent loss, theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share any personally identifiable information publicly or with third parties, except when required by law.

Our website may link to external sites not managed by us. Please note that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to decline our request for your personal data, with the understanding that we may be unable to provide certain services.

Continued use of our website will be considered acceptance of our practices regarding privacy and personal information.

If you have any questions about how we handle user data and personal information, feel free to contact us through the LGPD contact section below.

Google Data Usage Disclosure (Required by Google)

In compliance with Google AdSense and Google Analytics requirements, you can learn how Google collects and uses data when you use our site at: https://policies.google.com/technologies/partner-sites

Cookie Policy for faq.facctime.com

This is the cookie policy for faq.facctime.com.

What Are Cookies

As is common practice with almost all professional websites, this site uses cookies—small files downloaded to your device to improve your experience. This page explains what information they collect, how we use it, and why we sometimes need to store cookies. We will also explain how you can prevent cookies from being stored, although this may reduce functionality.

How We Use Cookies

We use cookies for various purposes detailed below. In most cases, there are no industry-standard options for disabling cookies without disabling the functionality and features they add to this site. It is recommended to leave all cookies enabled unless you are certain you do not need them.

Disabling Cookies

You can prevent cookies from being set by adjusting your browser settings (refer to your browser’s help section). Disabling cookies may affect the functionality of this and many other websites. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

– **Account-related cookies** – **Login cookies** – **Newsletter cookies** – **Order processing cookies** – **Survey cookies** – **Form cookies** – **Site preference cookies**

These cookies ensure proper functionality and improve your user experience.

Third-Party Cookies

In some cases, we use cookies provided by trusted third parties.

Google Analytics:
Used to understand how users interact with the site.
More information: https://support.google.com/analytics/answer/6004245

Google AdSense:
Uses the DoubleClick cookie to present relevant ads and limit repeated ads.
Details: https://support.google.com/adsense/answer/1348695

Advertising cookies help fund the site and ensure relevant ads by anonymously tracking interests.

Affiliate tracking cookies and analytical cookies may also be used to improve website functionality and performance.

Opting Out of Data Collection

faq.facctime.com understands the importance of user control over personal data.

Below are direct opt-out options for convenience:

Opt-out of Google Analytics:
https://tools.google.com/dlpage/gaoptout

Google Ads Personalization Settings:
https://www.google.com/settings/ads

Browser Cookie Management:
Chrome: https://support.google.com/chrome/answer/95647

Firefox: https://support.mozilla.org/kb/cookies-information-websites-store

Edge: https://support.microsoft.com/help/4027947

Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Disabling cookies may impact site functionality and your user experience.

LGPD – Data Subject Rights and Contact

In compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13.709/2018), data subjects have rights including:

Access to their personal data

Correction of inaccurate data

Data anonymization, blocking, or deletion

Portability

Revocation of consent

Information about data sharing

To exercise any of these rights, you may contact our Data Protection Officer (DPO) through:

📧 Email: [email protected]
(change if needed)
📨 Contact Form: https://faq.facctime.com/contact
(change if needed)

Additional Information

We hope this clarifies everything. If you are unsure about enabling cookies, it is usually safer to leave them enabled to ensure proper site functionality.

This policy is effective as of 2025.